Community Guidelines

Acceptable Use Policy

Last Updated: November 3, 2024

Our Mission

YUMM AI is built on a foundation of love, connection, and removing barriers. This Acceptable Use Policy ensures our platform remains a safe, respectful space for all users while protecting the integrity of our service.

1. General Principles

By using YUMM AI, you agree to use the service responsibly and lawfully. This policy outlines prohibited activities and acceptable use guidelines.

2. Acceptable Use

You MAY:

  • Create and manage digital menus for your restaurant
  • Upload menu content, prices, and images you own or have rights to use
  • Generate QR codes for your restaurant's menus
  • Translate your menus into multiple languages
  • Use branded QR codes with your restaurant's logo (Silver+ plans)
  • Access analytics for your own menus (Gold+ plans)
  • Share your menu links with guests
  • Export your data for backup purposes

3. Prohibited Activities

3.1 Illegal Activities

Strictly Prohibited:

  • Using the service for any illegal purpose
  • Violating any local, state, national, or international law
  • Infringing on intellectual property rights
  • Distributing malware, viruses, or malicious code
  • Engaging in fraud or deceptive practices

3.2 Content Violations

You may NOT upload or share content that:

  • Contains false, misleading, or fraudulent information
  • Infringes on trademarks, copyrights, or other intellectual property
  • Violates any third-party rights (privacy, publicity, etc.)
  • Contains hate speech, discriminatory content, or harassment
  • Promotes violence or illegal activities
  • Contains sexually explicit or inappropriate material
  • Includes personal information of others without consent

3.3 Technical Abuse

You may NOT:

  • Attempt to gain unauthorized access to our systems or other user accounts
  • Interfere with, disrupt, or damage the service or servers
  • Use automated tools (bots, scrapers, etc.) without permission
  • Reverse engineer, decompile, or disassemble our software
  • Circumvent security measures or authentication systems
  • Overload our infrastructure with excessive requests (DDoS attacks)
  • Exploit vulnerabilities or bugs for malicious purposes
  • Create multiple accounts to evade restrictions or bans

3.4 Commercial Misuse

You may NOT:

  • Resell, redistribute, or sublicense our service without authorization
  • Use the service to create a competing product
  • Extract or scrape data to build databases or competing services
  • Use the service for unauthorized marketing or spam
  • Impersonate YUMM AI, our employees, or other users
  • Falsely claim affiliation or endorsement by YUMM AI

4. Enforcement

4.1 Violation Consequences

If you violate this Acceptable Use Policy, we may:

  • Issue a Warning: First-time minor violations may result in a warning
  • Suspend Your Account: Temporary suspension while we investigate
  • Terminate Your Account: Permanent ban for severe or repeated violations
  • Delete Your Content: Remove violating content immediately
  • Report to Authorities: Report illegal activity to law enforcement
  • Pursue Legal Action: Seek damages for harm caused

4.2 Appeals Process

If you believe your account was suspended or terminated in error, you may appeal by contacting us at support@yumm.ai with your account email address, explanation, and any supporting evidence. We will review appeals within 5-7 business days.

5. Reporting Violations

See Something, Say Something

If you encounter content or behavior that violates this policy, please report it immediately:

Email: abuse@yumm.ai

Include:

  • • URL or location of the violation
  • • Description of the issue
  • • Screenshots (if applicable)
  • • Your contact information (optional)

6. Intellectual Property

6.1 Your Content

You retain ownership of all content you upload (menu items, descriptions, images, logos). However, you grant YUMM AI a license to use this content to provide our service.

6.2 Copyright Infringement

We respect intellectual property rights. If you believe someone is infringing your copyright using our service, please send a DMCA notice to dmca@yumm.ai.

7. Security and Vulnerability Disclosure

If you discover a security vulnerability or bug, we appreciate responsible disclosure:

  • Email us at security@yumm.ai
  • Provide detailed information about the vulnerability
  • Give us reasonable time to fix the issue before public disclosure
  • Do not exploit the vulnerability for malicious purposes

8. Changes to This Policy

We reserve the right to modify this Acceptable Use Policy at any time. We will notify users of material changes by posting a notice on our website and updating the "Last Updated" date.

9. Contact

For questions about this Acceptable Use Policy, contact us:

General Inquiries: support@yumm.ai

Abuse Reports: abuse@yumm.ai

Security Issues: security@yumm.ai

DMCA Notices: dmca@yumm.ai

Company: YUMM AI

Thank You for Using YUMM AI Responsibly

Together, we're removing barriers, connecting cultures, and feeding children around the world. Your responsible use of our platform helps us build longer tables, not taller fences.